Austin Mutual Insurance Company selects CodeBlue to provide comprehensive water mitigation management services
Effective October 1, All Vendor Invoices to be Invoiced and Sent to CodeBlue
Austin Mutual Insurance Company, a provider of personal and commercial property/casualty insurance, has chosen CodeBlue to be the sole provider for water mitigation claim management needs, including First Notice of Loss (FNOL) through final audit and payment to the vendor.
CodeBlue offers the only comprehensive end-to-end property claim solution in the industry. CodeBlue provides expert water mitigation, contents pricing and salvage recovery solutions that yield the best cost and service outcome through innovation and active management to the highest standards, as well as patented process design and technology.
"Our mission is to build value and security for the lives of our policyholders," said William Benson, vice president for Austin Mutual. "Working with CodeBlue has afforded us the opportunity to continue in our mission of serving our policyholders, especially during a critical time in their lives when experiencing a water loss. We now have multiple solutions in-place with CodeBlue, and have chosen to deepen our relationship based on their proven performance."
In that Austin Mutual Insurance Company has chosen CodeBlue as the sole provider to process all of their water mitigation claim invoicing, any work performed on or after September 30th should be invoiced and sent to CodeBlue at the addresses listed below for processing. Any invoices sent to other providers for work completed after October 1st could incur a delay in payment.
In addition, any vendor who is not yet a part of the CodeBlue network can join free of charge to ensure they receive Austin Mutual Insurance Company referrals.
To join the CodeBlue network, vendors should contact Scott Harris at 715-830-6130 or scott.harris@hsgcodeblue.com. Scott can quickly set you up on the network and establish an EFT payment process to ensure you are paid as quickly as possible for work completed.
If you are already a network member and would like to submit an Austin Mutual Insurance Company invoice for payment, you should send it to: CodeBlue, PO Box 1550, Eau Claire, WI 54702.
About Austin Mutual Insurance Company
Austin Mutual Insurance Company was established in 1896. For over 110 years, Austin Mutual has built an excellent reputation through competent management and diligent customer service.
About CodeBlue
CodeBlue, LLC is a wholly owned division of Insurance Claims Management, Inc. that specializes in innovative property claims management solutions. The company is headquartered in Eau Claire, WI where it operates a large 24x7x365 customer service center that supports a wide base of insurance clients and manages nearly one million phone calls annually on behalf of its carrier customers.
Our team of subject matter experts specializes in creating cost and customer service efficiency for high frequency, low severity claims. Each of our solutions has been created to deliver unparalleled customer service in a cost effective and efficient manner every step of the way, from the outset of the First Notice of Loss (FNOL) through final audit and payment to the vendor.