CodeBlue^TM provides expert, end-to-end claims management outsourcing solutions that yield the best cost and service outcome, using innovation, active management to the highest standards, process design and technology. We focus on solutions for high-volume, low- to mid-value claims which require urgent, detailed response. CodeBlue provides water mitigation, contents and salvage solutions. All our property claims solutions reduce claim response time, lower severity costs, minimize adjuster time and deliver unprecedented service to the policyholder.

Free Market Contractor Network
As part of our solutions, CodeBlue develops and nurtures premier networks of service providers and buying alliances, through collaborative partnerships.

CodeBlue’s subcontractor networks are run based on “free market” economics, whereby providers offer their price to CodeBlue to compete for claims based on service and value performance. Because we are independent of any franchise or ownership position that competes with service providers, they trust us to deliver the volume when they perform. Our clients don’t have the hassle of running a network, but receive the economic benefits from market-based competition.

Our Community
We take pride in being an integral part of our community. As an example, we worked closely with The University of Wisconsin-Eau Claire’s, Chippewa Valley Technical College to develop an accredited course that trains students to become certified IICRC water mitigation specialists.

All successful course graduates are offered an opportunity to join our growing CodeBlue command staff, to actively manage contractors through water mitigation claims. It’s a win – win for our company and our community. Students get superior technical training that prepares them for an attractive local job, and we are able to hire a strong, motivated workforce. Chippewa Valley Technical College also worked with us to create a state-of-the-art Structural Drying Laboratory where students, adjusters and client executives are trained in the Science of Drying and IICRC water mitigation standards.

We also find that the “Midwestern Values” found in Eau Claire are ideal for hiring people with strong empathy and service skills to work with policyholders facing an unexpected problem that disrupts their lives.